Returns

What happens if my return request is rejected?

Can I return an item purchased using a voucher?

What are the steps to report a damaged or defective item?

What should I do if I receive a damaged, defective, or wrong item?

Which items are non-returnable?

Are there any restrictions on returns?

How are refunds processed for returns of retail purchases orders?

How do I create a return request for retail purchases orders?

What is the return policy for retail purchases orders?

How can I track the status of my return request?

What happens after I create a return request?

Can I return an item after the 3-day return window?

How can I create a return request for an online prepaid order?

What is the return policy for online prepaid orders?